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Darkzzy77's avatar
Darkzzy77
Seasoned Novice
5 months ago

My Email Has Been Hacked and can’t recover the account, Please Help

I had my email hacked years ago, My EA account was linked to the email and I no longer can get access to the email to change the information needed to verify it, I have personal information tied to t...
accessibility
account info
account linking
ea help
login issue
Birchy_930's avatar
Birchy_930
Seasoned Newcomer
5 months ago

I have made three cases. But none of them are popping up on my portal/profile case. Anyway i can get the ball rolling on this. 

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
5 months ago

Hey Birchy_930​, if you select "Compromised EA Account" as the topic, you should get the chat option as a contact method. Are you getting the chat option when creating a case? 

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