Forum Discussion

Darkzzy77's avatar
Darkzzy77
Seasoned Novice
7 months ago

My Email Has Been Hacked and can’t recover the account, Please Help

I had my email hacked years ago, My EA account was linked to the email and I no longer can get access to the email to change the information needed to verify it, I have personal information tied to t...
accessibility
account info
account linking
ea help
login issue
Birchy_930's avatar
Birchy_930
Seasoned Newcomer
7 months ago

I have made three cases. But none of them are popping up on my portal/profile case. Anyway i can get the ball rolling on this. 

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
7 months ago

Hey Birchy_930​, if you select "Compromised EA Account" as the topic, you should get the chat option as a contact method. Are you getting the chat option when creating a case? 

Featured Places

Node avatar for EA Community Discussion

EA Community Discussion

Looking for a place to post? If your topic doesn’t fit in a specific game forum - whether it’s about EA accounts, general questions, or brainstorming ideas - this is the spot!Latest Activity: 1 hour ago
4,318 Posts

Recent Discussions