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fa659dc72e43e8a0's avatar
fa659dc72e43e8a0
Rising Newcomer
3 months ago
Solved

My steam linked EA account is hacked

Hello EA, I've run into an issue where I wish to buy and play new BF6. However, I can't log into my EA account that is connected with Steam since it's been hacked. When I try to log into it using my...
  • EA_Lanna's avatar
    3 months ago

    Hi fa659dc72e43e8a0​

    I wish we could, but we're not able to help recover EA accounts here on the EA Forums. Try the steps in the video below to recover your EA account: 

     

    If you run into any issues completing those steps and need help, please try again with our support team. Use these steps: 

    Use the steps below to connect with them:

    • Open this guide 'What to do if your EA Account was hacked': This will open a guide that will share some tips.
    • Scroll to the Bottom: At the end of the guide, you’ll find the “Contact Us” button. Click to start your support request
    • Login or Continue as Guest: The next step will ask you to log in to your EA account. If you can't log in, you'll also see the option to continue as a guest.
    • Fill Out Your Info: Enter your details, select from the available topic options, and give a description of the issue. If the topics available don't match your issue, that's ok. The context you add to the description field will help clear things up.
    • Submit Your Ticket: After filling out the form, hit “Submit Ticket.” 
    • Choose Your Contact Option: Pick from the available contact options, and our support team will be ready to help.

     

    - EA_Lanna