PSN linked to unknown EA account
Hello everyone, I’m looking for advice or escalation help regarding my PSN account being hacked and linked to someone else’s EA account. Background: My PSN account was compromised. The hacker lin...
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Ok guys, after several waiting hours, a support agent managed to recover my account. I basically explained the same thing, I didn't say anything different. He found that I had an old EA account which was connected to my psn id (I didn't remember, from 2014), and, actually, the hacker got access to this old EA account changed the e-mail address of the account to the unknown e-mail. He basically changed the address of this old EA account to match the e-mail of my psn account and I could regain access.. I think it's about finding a good agent. Good luck guys
I think the difference here is that that EA account was your old EA account so you could relate to it, but when it is a completely different EA account that you have no relation to it, they cannot do anything.
