Forum Discussion

inVADDr's avatar
inVADDr
Rising Novice
3 months ago
Solved

Need help.

Okay, so if you saw my previous post, I asked how to unlink my EA and PSN account from a disabled email. The response is that I need to contact an EA Help Advisor for assistance. Which I know, but I...
connectivity
discussion
ea app
playstation
split fiction
technical issues
  • EA_cuervo's avatar
    EA_cuervo
    3 months ago

    Hey inVADDr​,

    Usually, selecting "EA account" as a product and "I want to update my EA account information" as the topic gives you the option to start a chat. 

    Please give that a go and let us know if you need any further assistance.

inVADDr's avatar
inVADDr
Rising Novice
3 months ago

I think maybe I chose the wrong case category which could be why, since I honestly don’t know which category fits into the issue I’m having with my EA account.

Based on the problem I’m currently having, which case category would you recommend me to choose?

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hey inVADDr​,

    Usually, selecting "EA account" as a product and "I want to update my EA account information" as the topic gives you the option to start a chat. 

    Please give that a go and let us know if you need any further assistance.

    • inVADDr's avatar
      inVADDr
      Rising Novice
      3 months ago

      It worked!!! Thank you so much!

      • EA_cuervo's avatar
        EA_cuervo
        Icon for Community Manager rankCommunity Manager
        3 months ago

        I'm glad that worked! Let us know if you need anything else! Have fun! 

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