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TurtleReaper44's avatar
TurtleReaper44
Rising Novice
5 days ago

Can’t Buy EA Play Pro Subscription – Payment Always Fails

I’ve been trying to subscribe to EA Play Pro for days now and EA just won’t let me.

First, I couldn’t even link my credit card for 3 days straight. When I finally got that sorted and tried to purchase the subscription, I got this error:

"That didn’t work, let’s try again. If the problem persists you may want to use a different payment method or try again later."

Well, the problem definitely persists. I’ve tried multiple times, waited, retried — same thing every time.

I contacted EA support twice already, and absolutely nothing has been done to fix this. I just want to pay for the subscription and play, but EA’s system won’t even let me give them money.

Has anyone else run into this? Is there any actual fix, or am I stuck waiting forever while support does nothing?

ea app
ea play pro
pc
purchase issue
technical issues

7 Replies

  • ed6ddmnbo68p's avatar
    ed6ddmnbo68p
    Seasoned Newcomer
    2 days ago

    same its so frustating.been tryng for 2 days and with 2 different credit cards working on everything same error.

    and theres no solution

  • TurtleReaper44's avatar
    TurtleReaper44
    Rising Novice
    4 days ago

    No, I even contacted their support and had a very long discussion with them but they are telling me that the issue has something to do with my credit card which makes no sense because my credit card works on everything else other than their application/website. I don't know what to do. If you reach a solution, please post it here.

  • iiTzTbag's avatar
    iiTzTbag
    Rising Newcomer
    4 days ago

    same problem. Can't even link my credit card or PayPal

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