Hi there,
This board is for EA Play discussions. Issues with EA Account access, account recovery, or console account linking are not something we can resolve here on the forums.
For EA Account-related topics, please use the EA Forums General Discussion board going forward:
https://forums.ea.com/category/community-hub-en/discussions/ea-forums-general-discussion-en
That said, account recovery and unlinking issues cannot be handled publicly on the forums. We do not have access to account tools, verification systems, purchase history, or live support case handling here. These issues need to go through EA Help so an advisor can review the account and provide the available recovery steps.
It is also important to note that players are responsible for maintaining access to their EA Account details, including the email address connected to the account. If access to that email or account information has been lost, support can offer recovery steps and attempt to verify ownership, but they cannot bypass account security or remove links without the required verification being completed.
I understand this is frustrating, but posting insults or scam accusations here will not change what the forums are able to do. If you want this reviewed, you will need to continue through EA Help and complete the recovery process provided by support.
I’m closing this here as it is in the wrong section and cannot be resolved on the forums.
