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ImTaiboo's avatar
ImTaiboo
Seasoned Novice
10 months ago
Solved

[FIXED - Feb 13.] EA app doesn't recognise Epic Games EA Play membership?!

I got ea play membership on epic games but ea app doesnt see it and i cant play any of the games i installed. Accounts are properly linked i can see it that its the right accounts on myaccount.ea so ...
account linking
bug
ea app
ea play
epic
technical issues
  • EA_cuervo's avatar
    EA_cuervo
    10 months ago

    Update: This has now been resolved. 

    Hi everyone, 

    Thanks for reporting this. We have raised this issue with our team and it's currently under investigation. 

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
10 months ago

Hey there, 

I'm sorry to hear you're unable to play the games from EA Play. Please note that if you purchased EA Play on Epic Games, it will be tied to your Epic account and you need to use its launcher to download and launch the games: 

I hope this helps! 

ImTaiboo's avatar
ImTaiboo
Seasoned Novice
10 months ago

Im using epic games launcher but it needs an ea account and its using ea app to download and play the game so im back to square one with this 

    • ImTaiboo's avatar
      ImTaiboo
      Seasoned Novice
      10 months ago

      as you can see from the screenshots yes i did

      • EA_cuervo's avatar
        EA_cuervo
        Icon for Community Manager rankCommunity Manager
        10 months ago

        Do you get any error messages when trying to launch your EA games through Epic Games? 

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