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ImTaiboo's avatar
ImTaiboo
Seasoned Novice
10 months ago
Solved

[FIXED - Feb 13.] EA app doesn't recognise Epic Games EA Play membership?!

I got ea play membership on epic games but ea app doesnt see it and i cant play any of the games i installed. Accounts are properly linked i can see it that its the right accounts on myaccount.ea so ...
account linking
bug
ea app
ea play
epic
technical issues
  • EA_cuervo's avatar
    EA_cuervo
    10 months ago

    Update: This has now been resolved. 

    Hi everyone, 

    Thanks for reporting this. We have raised this issue with our team and it's currently under investigation. 

ImTaiboo's avatar
ImTaiboo
Seasoned Novice
10 months ago

as you can see from the screenshots yes i did

  • EA_cuervo's avatar
    EA_cuervo
    Icon for Community Manager rankCommunity Manager
    10 months ago

    Do you get any error messages when trying to launch your EA games through Epic Games? 

    • ImTaiboo's avatar
      ImTaiboo
      Seasoned Novice
      10 months ago

      No its launching and working pretty fine just no ea play on ea app 

      • EA_cuervo's avatar
        EA_cuervo
        Icon for Community Manager rankCommunity Manager
        10 months ago

        Okay, so seems to be working as intended. You will be able to access EA Play games on the Platform where you've made the purchase. 

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