Forum Discussion

ImTaiboo's avatar
ImTaiboo
Seasoned Novice
20 days ago
Solved

[FIXED - Feb 13.] EA app doesn't recognise Epic Games EA Play membership?!

I got ea play membership on epic games but ea app doesnt see it and i cant play any of the games i installed. Accounts are properly linked i can see it that its the right accounts on myaccount.ea so ...
account linking
bug
ea app
ea play
epic
technical issues
  • EA_cuervo's avatar
    EA_cuervo
    13 days ago

    Update: This has now been resolved. 

    Hi everyone, 

    Thanks for reporting this. We have raised this issue with our team and it's currently under investigation. 

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
10 days ago

Hi everyone, 

This issue should now be resolved. Can you please confirm whether you can access your games again? 

  • ballskeeper11's avatar
    ballskeeper11
    New Novice
    10 days ago

    It works now! From yesterday the problem was resolved✅👍

    I appreciate that the issue has been fixed now ! And since I couldn’t use the service for three days and I noticed that some people couldn’t access it for up to a week so I was wondering if any compensation or account extension might be considered, since a week is quite a chunk of a monthly subscription.

About EA Play

Discuss the EA Play subscription for PC and console in this community forum, read guides, and get help with your issues.3,278 PostsLatest Activity: 2 hours ago