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ImTaiboo's avatar
ImTaiboo
Seasoned Novice
10 months ago
Solved

[FIXED - Feb 13.] EA app doesn't recognise Epic Games EA Play membership?!

I got ea play membership on epic games but ea app doesnt see it and i cant play any of the games i installed. Accounts are properly linked i can see it that its the right accounts on myaccount.ea so ...
account linking
bug
ea app
ea play
epic
technical issues
  • EA_cuervo's avatar
    EA_cuervo
    10 months ago

    Update: This has now been resolved. 

    Hi everyone, 

    Thanks for reporting this. We have raised this issue with our team and it's currently under investigation. 

EA_cuervo's avatar
EA_cuervo
Icon for Community Manager rankCommunity Manager
10 months ago

Hi everyone, 

This issue should now be resolved. Can you please confirm whether you can access your games again? 

ballskeeper11's avatar
ballskeeper11
New Novice
10 months ago

It works now! From yesterday the problem was resolved✅👍

I appreciate that the issue has been fixed now ! And since I couldn’t use the service for three days and I noticed that some people couldn’t access it for up to a week so I was wondering if any compensation or account extension might be considered, since a week is quite a chunk of a monthly subscription.

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