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TheWolfKiller05's avatar
TheWolfKiller05
Seasoned Newcomer
5 months ago

Game Pass not detected by Beta EA desktop app - Asks me to purchase a membership

I have Game Pass for PC and of course it includes EA play. I have updated both desktop apps Xbox and Beta EA Play desktop apps, even I reinstalled them from the official web sites https://www.ea.com/ea-app & https://www.xbox.com/en-US/apps/xbox-app-on-pc and still EA is asking me to get a membership. On the xbox app says that I can install Jedi Fallen Order since it is included with Game Pass through EA Play. I have cleared the cache of EA app, unlinked Xbox and EA and still same result. I never had this problem before and I have installed the game from EA app previously with no trouble until now.

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10 Replies

  • sidbilly2012's avatar
    sidbilly2012
    New Novice
    5 months ago

    Same exact issue. Just purchased game pass on my Microsoft account and linked it with my ea account. I can confirm 100% the accounts are linked correctly as I sign in with Xbox on EA. EA Play titles on the EA app all ask for me to purchase them. They show up as "install" on the xbox app. I click it, it launches EA then prompts for me to purchase the games. No EA Play membership was added even though it was supposed to be included with Gamepass.

  • Gringo173's avatar
    Gringo173
    New Traveler
    5 months ago

    I'm having the same issue.  I confirmed that my EA Play account is linked to my Xbox account and that my Xbox account has Gamepass Ultimate, but the app asks me to buy a membership when I try to access EA Play.

  • CE_Sin28's avatar
    CE_Sin28
    Seasoned Newcomer
    5 months ago

    i got the same issue. I didn't have this problem a week ago before renewing my game pass. I just got my game pass renewed and every time i click "play" on my installed EA games, a promp pops up telling me that my game pass is already expired and i need to renew my subscription. I tried to uninstall the game and reinstall it but but the app asks me to buy a membership when I try to access EA Play.

  • JiggyWompa's avatar
    JiggyWompa
    New Novice
    5 months ago

    Is this still happening? I just loaded up my EA app and all my play games were removed. I still have Xbox game pass and even EA says I have play. What's going on?

  • HiddenShadow343's avatar
    HiddenShadow343
    Rising Newcomer
    5 months ago

    I'm still having this issue ugh. For some reason it deleted one of my expansion packs on sims 4, now is telling me i need to buy it again even though I already did. My Xbox game pass ultimate with the EA play is still active so I'm confused what happened.

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