Re: EA Play Subscription not working in Steam

I'm sorry but that is just ridiculous!

I was able to lauch my games using the EA Play app or Steam ... why would they be considered two different subscriptions? That's certainly not made clear enough to the subscriber.

That being said —

Downloading the games again through the EA Play app isn't even an option unless I first uninstall the games through the Steam app.

I am guessing that doing so will also delete all my game progress for each game too ... is that the case?

I subscribed for a year through EA Play but I would rather have the same exact subscription through the Steam app ... Can my subscription be switched over or can I get a refund so that I can resubscribe through Steam instead?

@R3XBON3S,

Your game progress will stay, that's not an issue. Steam and the EA app share game progress in pretty much all EA games, if I'm not mistaken. Even if you uninstall your games, the game progress should stick about.

Unfortunately there's nothing else I can really recommend other than install the games through the app. As per the article I shared:

• EA Play memberships don’t cross platforms, and Steam is a separate platform from the EA app. If you buy your membership on the EA app, you won’t be able to use your membership benefits or access games from The Play List on Steam, and vice versa.

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@EA_QueenBee wrote:
Hey @AEIDOLONE,

Unless you mean that you're still playing on Steam, and that now you're not getting your rewards anymore after switching to the EA app even though you still have your active subscription? If I've misread something, I'm very sorry.

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Exactly that I meant.

This feels like a scam, given that if you make the purchase with Steam it forces you to instsall EA app too. Totally ridiculous.

Yes that woul be wonderful, to get a refund or a switch.

It's pretty clear on the Steam store that an EA Play subscription bought there only counts for Steam, but you can always reach out to them regardless.

Is that a joke?  It does not say it anywhere.  Things like this are the reason EA is the most hated company in gaming. Its easier to just pirate your games than mess with all this insane crap.  Don't blame Valve for EA being incompetent.  This is the company that refuses to release the NHL game on PC because they lied about the code in the game for the last 15 years and dont want to be exposed.  

Hey @xshpadoinklex,

So this thread is over a year old since the last post, so I'm going to lock it to prevent necroposting. But just so you know, the following is directly from the Steam page regarding EA Play:

You can see it here, under the frequently asked questions.

If you need more help, please don't hesitate to either make a new post, or jump onto one that's newer.