Forum Discussion

JeanLuc408's avatar
JeanLuc408
Rising Novice
2 days ago

URGENT] Over 1 MONTH waiting for Playtesting Survey Code (Feb 21st)

Hi,

I am posting again because it has been over a month since I completed the Playtesting survey on February 21st.

I have provided all the proofs (screenshots of the confirmation email) multiple times, but I am still waiting for my game code. This delay (16+ business days since the survey closed) is unacceptable for an official Playtesting program.

Is there a technical issue blocking the Feb 21st batch?

Platform: PC

Survey Date: Feb 21st

5 Replies

  • NaraPLN's avatar
    NaraPLN
    Seasoned Newcomer
    9 hours ago

    It’s absurd that it’s been over a month since the survey, and EA still hasn’t even addressed the matter

  • JeanLuc408's avatar
    JeanLuc408
    Rising Novice
    1 day ago

    Clearly, this is a general issue affecting the entire Feb 21st batch. Since multiple people are reporting the exact same delay on this thread, it's not an isolated case. Can the Community Team finally acknowledge this technical glitch and send the missing codes to everyone involved?

  • Karan9292's avatar
    Karan9292
    Seasoned Newcomer
    1 day ago

    I have done early playtests and demos essentially. Every thread/post says it arrived within 10 buisness days. (Not this one in particular) 

  • JeanLuc408's avatar
    JeanLuc408
    Rising Novice
    2 days ago

    Since you've been playtesting for years, have you ever seen a delay like this before? Usually, we get the codes right after the survey, right ?

  • Karan9292's avatar
    Karan9292
    Seasoned Newcomer
    2 days ago

    Same. Kind of ridiculous to offer a game code and not send it a month later...  

    I have been playtesting for years upon years too. Classic EA