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DivineAngeal's avatar
DivineAngeal
Newcomer
2 days ago
Solved

Wrong ban for .... ??? who knows

Hello, 
I received a funny email today after finishing my LIVE challenges that "Your account has been banned from EA SPORTS FC™ online access". I do not know the reason even. I did get FC 25 like 2 weeks ago for my PC because my 7 YO son occupies  FC24 on the PS5 but I doubt he cheats. 
I wonder actually now what kind of idiotic software/anticheat you use to ban people. Considering I got only time to play like 1-2 hours daily when they go to sleep, and my son plays some in the afternoon. 

I wonder if creating a ticket for wrong ban makes sense. Has anyone ever been successfully unbanned for something they didn't do?
I mean I am glad I got other expences that I did not put a single dime for this garbage and no additional money to a company and it's employees for such a great job of not having even a proper anticheat system to bugged game. 

Like I lose 80% of the games vs all the icons and TOTYs and sh%t, so yea, maybe I am cheating. 

What a joke. 

  • DivineAngeal 

    We cannot assist with bans directly here on EA Forums.
     
    If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: 
     
    https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

3 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    2 days ago

    DivineAngeal 

    We cannot assist with bans directly here on EA Forums.
     
    If you feel you have been incorrectly banned, you can dispute any action against your EA account by following the steps in this article: 
     
    https://help.ea.com/en/help/account/information-about-banned-or-suspended-accounts/

  • laassst's avatar
    laassst
    Rising Newcomer
    2 days ago

    No they didn't help me and called me a liar

  • CR011023's avatar
    CR011023
    Seasoned Newcomer
    2 days ago

    I reported someone for being racist on the game and your reply was 'we have taken no action' it's companies like you that make kids think they can get away with anything. You are disgusting 

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