A permanent ban affecting mass XBOX players in CHINA

Hello,

I am creating this post to report a mass permanent ban on thousands of XBOX players in CHINA, as we received permanent sanctions for 'coin distribution', for most of us never engage in such behaviour, or any other behaviour not allowed by EA's terms of behaviour and user agreement.

Although there is no server in China mainland, there are still lots of dedicated FC players in the past many years, many of us spent more than 10,000 US dollar in this game.

Since 1-2 weeks ago, many of XBOX players in CHINA were suddenly banned for "violating the User Agreement.", and received another email for 'Coin distribution' one week later. Many of us have submitted more than 3 appeal to request a full review of account activity, without action cancelled on our account. During the first appeal, EA claimed cheating was the reason for the ban; during the second appeal, the response shifted to selling gold coins; and during the third appeal, it reverted back to cheating. Isn't this contradictory?

Our accounts are filled with FC Points bought with real money, a carefully built squad, and countless hours of investment. We play WL, rivals, complete SBCs, objectives, and normal manual trading around late January and early February, we never bought or sold coins, never used bots or automation tools, and only performed normal gameplay activities. 

Chinese players should not be treated in this way. We request a human review of our account activity, and cancelling the action taken on our account. 

You can also see more details about this issue in this post, where many Chinese players report the same issue: Xbox FC26 Mass “Coin Distribution” Permanent Bans | EA Forums - 13165186

One community manager agreed to flag that post for TOS team, while still not cancelling our ban.

In Chinese forum Baidu Tieba, many users also post the same issue, with screenshots below with translation.