False Banned
I was banned just because I quit one online game in the rival mode of the game due to too many losses.
- I'm an Xbox S user and it's impossible for me to use external cheating tools.
- The people I play with are random and the cross-platform mode is on. It's impossible for me to randomly get to play with someone I know and lose on purpose.
I'm not cheating. Please unblock me
Hey Aodexiu828,
Thanks for taking the time to share that context with us.
If you feel that an action was placed on your account incorrectly and haven't already done so, please follow these steps to create an appeal so our Terms of Service team can take another look. Unfortunately, we're unable to make any changes or discuss account details here on the forums, so you'll want to create an appeal to address the account action. The ToS team will have the right tools and records to review this for you, and they'll reach out through email once that review is complete.
In the meantime, please keep an eye on your case history page once that appeal is created. If the status is Transferred or Waiting on Studio, then the appeal is still under review and has been passed along to the right team. Please avoid resuming the appeal(s) until you receive a response to prevent any additional delays. We appreciate your patience while they're taking a look!
