Another great feedback!
I can confirm I am experiencing the same issues. Every time I face someone who lives outside of England, the game becomes this chaotic, delayed mess!
Servers have been a problem for more than a decade now, and every year they seem to contribute more and more to this nonsense gameplay that simply cannot be considered competitive!
The game itself, however, has been patched so many times that we really don't know the full extent of the problems and issues created by this exact process. There is one thing for sure: we have all been reporting the same problems for years now, and the game has only become more unplayable than ever!
Zero fun even if you win because you have to ask yourself, what was it like for your opponent? Especially when two similarly skilled players playing against each other can look like the biggest mismatch ever! One side completely dominating the other because they somehow have a better connection to EA servers.
EA, YOUR ABSOLUTE PRIORITY THIS YEAR MUST BE SERVERS!
You need to update and rebuild the server network and make sure your infrastructure is capable of servicing 100,000,000 customers. Make sure any artificial delay is removed from the game's mechanics, as this should NEVER be used as a match-balancing tool!
Have a tool that can detect a massive connection mismatch and cancel the match instead of begging your customers to STOP rage quitting! Penalising players for rage quitting is incredibly unfair when the gameplay itself is the reason they are quitting. Imagine joining a match where nothing works, your players barely respond, everything is delayed, you quit because the match is effectively unplayable, and then you're penalised in the next match in multiple ways.
If EA applies any hidden matchmaking or account restrictions following repeated quits, that process needs to be clearly explained and transparent. Players shouldn't be left guessing whether they've been "shadow banned" or otherwise restricted. And yes this is happening as I was told by EA HELP! However it is not clearly stated in Terms & Conditions.
Therefore, creating a tool that can detect a massive connection mismatch BEFORE or DURING a match is a MUST! This would protect your customers from the consequences of poor server performance instead of punishing them for refusing to continue playing an unplayable match.
The lack of competitiveness has never been as big as in the last two years. Whether you win or lose a game is totally dependend on:
Your skill level is completely irrelevant these days
