Clubs and Season pass unavailable

Hello everyone,

For people who play FC 26 on multiple platforms aka generations such as PS4 and PS5:

• If you log in on GEN5 and then close the game, you will not be able to log in on GEN4 for 30 minutes after closing the game. After those 30 minutes, you can log in normally.
• If you log in on GEN5 and do not close the game, you will not be able to log in on GEN4 until the GEN5 game is closed and an additional 30 minutes have passed.

This behaviour is working as intended and if you're regularly switching between platform generations, please make sure the game is fully closed and after 30 minutes you should be able to access the Season Pass and Clubs on the other version.

If you are still experiencing issues accessing Season Pass and Clubs, please provide us the following information to help with the investigation:

• Platform:
• Gamertag/PSN ID:
• Timestamp (date, time, and timezone) when you last attempted to access Clubs/Season Pass on console:
• Did you sign in a different game version: (example: you played on PS4 and went back on PS5)
  
• Do you use any other account on your console to play FC 26?
• Did you try via the Web or Companion App:
• Were you ever able to successfully access Clubs or Season Pass before? When was that or what changed?

❗ Important Security Update
We noticed that some of you disabled Two-Factor Authentication (TFA) as a temporary workaround.

Please note that account security is extremely important to us. If you have disabled TFA, make sure to re-enable it as soon as possible by following the steps in this article How to enable two-factor authentication on your EA Account.

Keeping TFA enabled helps protect your account and personal information.

⚠️ Marked as solution for visibility purposes only. We do not consider this issue resolved at this time.