Clubs not workimg on ps5 version but works on ps4

My son has fc26 on ps4 disc he has been playing it on his ps5 but because fc26 players on ps4 cant play with people on ps5 when the free game came out on playstation store free he downloaded it. But now. when he loads his playstation 5 version up he cant access season pass or clubs it says check connection. There is nothing wrong with his connection his ps4 version still works fiine he just cant cross play with his friends but the ps5 version will.not work any help gratefully appreciated

Is anyone else having this problem tried getting in touch with EA and it has no support just says post in this forum What a load  of bull