Disconnected after 5 minutes in game.

Question

Title basically describes my issue. Started happening right after bf6 came out, not sure how to fix it or how to contact support since ea support page doesn’t have a way to directly contact them or make a ticket. Anyone have any solutions? Ive tried many basic things like repairing the game, reinstalling on same/diff drive, tried uninstalling both game and ea app. Tried different dns and different wifi networks/wired connection. I feel like I’ve exhausted all my repair options. It happens with all ea games aswell its not just limited to fc26. I cant even play skate or bf6 for longer than 5 mins without facing an unknown error. If anyones got some solutions please help me out. I should note i am on ea app not steam.

worth noting aswell my roommate is able to play no problem so afaik it is not an isp issue, he can play both fc26 and bf6 without a hitch. Also on ea app and wired connection like myself.

ea_darko · Answer

Hey AliiAlman​ connection issues are not as simple as A and B so to speak, just because someone on the same network can play doesn't rule our ISP or network.
Best thing to do is take a look here: https://help.ea.com/en/articles/technical-issues/problems-connecting-online/&nbsp;
If the issue remains it is worth speaking with your ISP.
Darko

epicusfooticus · Answer

This is wrong to mark as a solution. if it was his ISP he wouldnt be able to play any games on his PC. The problem here is with games specifically on the EA app, i believe?&nbsp;

ea_darko · Answer

That is not how ISP or networks work EpicusFooticus​. Having issues with one title means nothing.
You can have issues with one part of a game and not another&nbsp; due to ISP routing for example.
Darko

aliialman · Answer

Still believe its wrong to mark as a solution, i have already tried everything on that linked support page. I also mentioned that I was able to play the game just fine before the release of bf6. So again where can we go from here? Contacting the isp is out of the options due to living situation.&nbsp;

jakkay1493 · Answer

same problem here, got 96 score and every 5-10 min its closing ultimate. app works fine, but game on pc with last update is really bad

Forum Discussion

Disconnected after 5 minutes in game.

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