Forum Discussion

New Novice

3 months ago

Disconnected from every game I play without fail

I have a PS5 and a PC and regardless of which one I play on I cant finish a SINGLE game without being disconnected. Whether it be rush or squad battles or Rivals, every single game I get disconnected. I am on my new PC account trying to unlock the transfer market but I can't even finish the challenges because every game I just get booted out with that "UNABLE TO CONNECT TO EA SERVERS" message. Here is my connection score for reference I am using Starlink ethernet connection so my internet is not the problem as for every other purpose my internet works perfectly. I was also able to play 200+ games of rivals on PS5 from the release of this game until about last week with absolutely no disconnecting issues. This week? I literally cannot play the game at all. The literal definition of an unplayable game unfortunately for me these past few days.

connectivity

multiplayer

playstation

15 Replies

EA_Aljo
Community Manager
3 months ago
I'm not saying you need perfect internet. There are some that can play fine over a wireless connection even. Your connection score is a bit low for FC 26 though and that's due to either your ISP and/or equipment. Have you talked to them to see if they're noticing any issues?
EA_Aljo
Community Manager
3 months ago
Did you log into a different account by mistake?
TSmith1314
Newcomer
3 months ago
Having the exact same issues except my connection score is 94 with packet loss 0.02% EA can’t expect everyone to have perfect 99 internet to be able to play the game. It has to be a server issue on their end. Making it impossible to win the gauntlet because there’s a disconnect in roughly 80% of the games played today.
EA_Aljo
Community Manager
3 months ago
Are you on a wired or wireless connection? Have you tried any troubleshooting yet?
Sanadbadawi91
New Novice
3 months ago
i am connected via ethernet as per the connection report on my EA account. Yes I have attempted troubleshooting measures including running this command from my command prompt: ping 8.8.8.8 -t and monitored the result of this command on my second monitor while playing FC 26 on the other monitor. This ping is very consistent and drops 1-4 packages out of every 5,000 or so. The issue is not my internet connection as this is the result of running a speedtest.