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alidon12's avatar
alidon12
Seasoned Novice
3 days ago
Solved

EA App keeps terminating since new update on FC 26

Hi everyone, I’m having an issue with EA SPORTS FC 26 on PC through Steam.

 

Since yesterday:

 

Every time I try to connect to an online opponent, the game fails to connect and then closes with this message:

 

“FC 26 is shutting down. This is a result of the EA App being terminated.”

 

I have already tried the following:

 

Restarted PC several times

Cleared EA App cache

Ran EA App as administrator

Ran Steam as administrator

Verified game files on Steam

Fully reinstalled FC 26 through Steam

Reinstalled/checked EA Anti-Cheat

Checked Task Manager — CPU, RAM and disk usage all look normal

Checked Event Viewer, but I could not find any obvious EA App or FC 26 crash log

Disabled overlays/background apps where possible

Tried clean boot / disabling startup services

 

The issue is still happening. It mainly happens during matchmaking/connecting to an online opponent. The EA App appears to be running, but FC 26 still says the EA App was terminated.

 

Does anyone know what else I can try, or is this a known EA App / EA Anti-Cheat issue with FC 26 on PC?

 

My only other option is uninstalling my antivirus Norton. and seeing how it goes.

first picture is what happens when i crash, the game doesnt close until i click ok. 

2nd picture although it is blurry, i was recording my task manager to see why app was being terminated and noticed so many EA icons popping up. 

  • Anyone reading this with issue: 

    Yo, I think i just saw the solution. Windows> Services>Find EA anticheat and EA Background services> properties>put them on automatic/automatic slow start test them out until it no longer crashes. For some reason last 2 weeks my services were on disabled and manual. i just put both on automatic and gonna test.

2 Replies

  • alidon12's avatar
    alidon12
    Seasoned Novice
    2 days ago

    Anyone reading this with issue: 

    Yo, I think i just saw the solution. Windows> Services>Find EA anticheat and EA Background services> properties>put them on automatic/automatic slow start test them out until it no longer crashes. For some reason last 2 weeks my services were on disabled and manual. i just put both on automatic and gonna test.

  • alidon12's avatar
    alidon12
    Seasoned Novice
    3 days ago

    i am trying to also upload DxDiag.txt but im getting this error: 

    File Not Allowed

     

    The file DxDiag.txt is not allowed.

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