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Sostrovas's avatar
Sostrovas
Rising Rookie
6 months ago

EA FC26 crashing on starting, black screen

I have contacted the ea help system, and after 5 hours they didn't get any answer that solved my problem, so they asked me to write in here to see if anyome else had this problem and got it solved.

Basically when I opened the fc26 via ea app on pc it crashed, just appeared a black screen, then it closed and opened ea app again, I will leave a video of it attached below.

59 Replies

  • amarosv's avatar
    amarosv
    Rising Scout
    4 months ago

    Sostrovas​ Hey man, I’m sorry you haven’t fixed this yet. I want to invite you to try my solution mentioned a month before but with my personal folder, which is working today.

    I want to remind you of the steps to follow so you don't lose anything:

    1. Backup your original folder.
    2. Copy the working folder into:
      C:\Users<user>\AppData\Local\
    3. Launch the game.
    4. If EA App asks to repair the game, you can safely do it.
    5. Once the game launches correctly, close it.
    6. Copy back your original folder to recover your careers, profiles, settings, etc.

    Here is the new link with my current data:

    https://www.mediafire.com/file/1lfvygl4fiebhbd/EA+SPORTS+FC+26.zip/file

  • iRUTHLESSball's avatar
    iRUTHLESSball
    New Rookie
    4 months ago

    I have tried all of the steps ea advisors have said to the point i have gone and installed fresh windows on my pc, losing a lot of data because of this stupid game. But the support team doesnt really care and EA_Aljo​ seems to be like an Ai responder because i have been lurking around all the similar posts and he seems to be saying the same thing despite knowing nothing works at all. 

     

  •  i am having the same issue for past 1 week, tried every solution available on the planet, but couldnot able to work this game out.
    These EA guys have no clue about this issue, they will just only ask about the Dxdiag report and suggest you similar fixes for everything.

    This issue seems to be account related and not related to any game installation/EA Cheat/ Graphics driver incompatibility as per the users observation here, i dont know how much more time these EA technical gurus will take to actually identify the root cause and fix it.

  • Hell Yeah!!!

    Thanks dude amarosv​ 

    Your provided solution worked for me, i was trying form last 2 weeks, tried every solution, but your posted one was cherry on the Top .

    Everyone should give it a try atleast, for me it worked :)

    Thanks community.

  • Kilerinho's avatar
    Kilerinho
    Seasoned Newcomer
    3 months ago

    I have the same problem, probably since like 2 months but I stopped playing since. Today decided to come back and still cannot play. I tried to reinstall the game, reinstall the ea app and amarosv​ 's solution with working folder but it didn't help also.
    I am able to play offline but whenever trying to play on-line game closes by itself.
    Please help.

    EA_Aljo​ 

     

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hello. Please start a new thread and tag me in it so we keep this separate from the OP. Thanks!

  • amarosv​ should have been community manager your solution worked for me, Thank you so much bro! May god bless you and fulfill your dreams. I had also raised a concern for same issue two days and facing issue for a week and just wanted to give a last try and saw this forum
    Sostrovas​ just give it a try as he mentioned

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