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Panjove's avatar
Panjove
Seasoned Newcomer
21 days ago
Solved

EA FC26 wont launch

Hey EA,

I try to launch fc from steam, anticheat pops up, loads like 1 min and then it just closes. no error mssg.

i have tried launching it through ea app. Ive tried launching as admin. Cleared cache. verified files. uninstalling and reinstalling the anticheat. to no help

theres no real error mssg in event viewer either, it just says fc26 crashed. 

you got a fix for this?

 

  • Thanks for trying. Let's see if these work.

    Turn off Memory Integrity. In Windows Security go to Device Security > Core Isolation > Memory Integrity. Turn this off and reboot.

    Also, check Secure Boot and TPM. Open msinfo32. Check to see if Secure Boot State = On and TPM = Present.

    Try a Clean Boot test. Hit Win + R and go to msconfig. Under Services, check Hide Microsoft Services. Then, disable everything else. Under Startup, open the Task Manager and disable everything as well. Reboot and see if FC 26 launches. if it does, there's some background software that is causing the issue.

    You should also repair the Windows system files. Open a command prompt and type DISM /Online /Cleanup-Image /RestoreHealth. When that's done, use the command prompt again and type sfc /scannow and reboot. 

    Something else would be to try rolling back your Nvidia driver. It's pretty new so an older one from the previous few months may help. Use DDU in Safe Mode to cleanly uninstall the current driver and then install an older WHQL driver.

    If none of these help, get me a crash dump from Documents\EA SPORTS FC 26\CrashDumps as well as the contents of C:\ProgramData\EAanticheat\.

8 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Hi there. Thanks for contacting us about your crashing issue. I'll try to help with this. First, can you get me a DxDiag report? Just attach it to a response. I'll go over this and make some suggestions. You can find instructions for gathering the report here

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    21 days ago

    Thanks. Appreciate you gathering the DxDiag. Here are some suggestions.

    Uninstall/reinstall EA AntiCheat with these steps:

    1. Go to Steam\steamapps\common\EA SPORTS FC 26\__Installer\EAAntiCheat and run EAAntiCheat.Installer.exe
    2. Select FC 26
    3. Uninstall AntiCheat
    4. Reboot
    5. Run installer again
    6. Install AntiCheat
    7. Reboot again


    Disable overlays and monitoring tools. As a test, temporarily close these:

    • Discord overlay
    • Steam overlay
    • NVIDIA Overlay / GeForce Experience
    • MSI Afterburner
    • RTSS (RivaTuner)
    • Logitech G Hub
    • OBS
    • NVIDIA Broadcast
    • Overwolf
    • SteelSeries GG
    • Wallpaper Engine


    It also looks like you have OBS Virtual Camera and Nvidia Broadcast Camera running. Completely exit out of these before testing.

    Let's see if this makes a difference. 

     

  • Panjove's avatar
    Panjove
    Seasoned Newcomer
    20 days ago

    I just tested all that to no luck, it still just starts the anti cheat and closes down immediately :( 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    20 days ago

    Thanks for trying. Let's see if these work.

    Turn off Memory Integrity. In Windows Security go to Device Security > Core Isolation > Memory Integrity. Turn this off and reboot.

    Also, check Secure Boot and TPM. Open msinfo32. Check to see if Secure Boot State = On and TPM = Present.

    Try a Clean Boot test. Hit Win + R and go to msconfig. Under Services, check Hide Microsoft Services. Then, disable everything else. Under Startup, open the Task Manager and disable everything as well. Reboot and see if FC 26 launches. if it does, there's some background software that is causing the issue.

    You should also repair the Windows system files. Open a command prompt and type DISM /Online /Cleanup-Image /RestoreHealth. When that's done, use the command prompt again and type sfc /scannow and reboot. 

    Something else would be to try rolling back your Nvidia driver. It's pretty new so an older one from the previous few months may help. Use DDU in Safe Mode to cleanly uninstall the current driver and then install an older WHQL driver.

    If none of these help, get me a crash dump from Documents\EA SPORTS FC 26\CrashDumps as well as the contents of C:\ProgramData\EAanticheat\.

  • Thoritus's avatar
    Thoritus
    Rising Newcomer
    20 days ago

    i currently seem to have the same issue, absolutely tried everything. even this. doesnt seem to work.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    20 days ago

    The suggestions I made were based on the OP's DxDiag. If you'd like to submit you're own, please start a new thread and tag me in it so that we don't hijack this one. Thanks!

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