EA please respond

Question

Once again i am writing a forum because no one from EA can be bothered to respond, this has been going on far to long its an absolute joke.

for the past 7 days my boyfriend has been unable to play fc26 every time he loads up ultimate team it just freezes and won’t let him advance any further but it lets him play seasons?(see picture below.) He’s looked, commented & even made his own forum (because he isn’t the only one with this issue.) He’s missed out on SBC’s and other content, he can’t open packs he basically can’t do anything because no one has an answer & no one is replying either , other people have commented suggesting to delete squads on web app , he has tried that. also tried deleting & redownloading the game , reset wifi etc nothing is working.

To be quite honest it’s really frustrating because it’s impossible to speak to anyone , there’s no phone number , no live chat there’s nothing to communicate other than these forums which is absolutely ludicrous, so if someone has any other suggestions or someone from ea would like to respond please do so

thanks

dennisve13 · Answer

Thank you for your entry. EA please respond as this issue is costing players a lot in this game as so much content is missed, affecting the course of the game for the reat of the year..

laurenpaige8818 · Answer

it’s absolutely ridiculous payed £70 for a game that’s not even playable lmao , it’s absolutely foul this is the way you treat your loyal customers who come back time and time again , just throwing games out every year for the sake of a pay check it’s embarrassing, do better&nbsp;

laurenpaige8818 · Answer

i genuinely don’t understand why you think this is a good way for everyone to communicate their issues when it’s impossible to get a response, it’s like talking to a brick wall , it’s genuinely hopeless , if you actually cared about your customers you would do something about it instead of hiding behind that brick wall lmao

laurenpaige8818 · Answer

FYI &nbsp;EA , i’m going to keep reposting this forum till one of yous respond because it’s been 8 days now my boyfriend has been unable to play his game so don’t be upset if you keep seeing my name pop up everywhere&nbsp;

dennisve13 · Answer

@Lauren try deleting all your squads in the webapp. This solved the issue for me. Hope is does for you too!

Forum Discussion

EA please respond

5 Replies

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