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1311172019's avatar
1311172019
Newcomer
5 hours ago

Ea servers on my Xbox say they are down why?

Ea servers are down on my Xbox but my internet is working on everything else so it’s the ea servers they need to be sorted this is happening all the time to me and I brought the game and pay for ultimate pass and yet I can’t play it at the moment it’s so frustrating can you help resolve this issue ? Would be much appreciated 

3 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 hours ago

    Hi there. Thanks for reaching out. The Xbox servers are currently up. Let's see if a quick power cycle of your equipment will get you playing again. Please follow these steps:

    1. Unplug your modem/router for 2 minutes
    2. Hard restart your console by holding down the power button until it turns off
    3. Power it all up and try playing again


    Let me know if this helps or not.

  • Onclesam07_'s avatar
    Onclesam07_
    Newcomer
    2 hours ago

    These things don’t work, he’s not the only one going through this 

    I’m on xbox as well and I am getting kicked out every second I try to log in 

    I missed on the past 2 weeks champs because of this

    I dont play rivals anymore because of this 

    I don’t even play ut anymore or any other online mode because of this 

    And it’s not my network because I play cod, brawlhalla and many other online games without getting kicked 

    This started ever since I did the update that came before the last update.

    Man, I dont think you understand how annoying it is to not be able to play any online mode on a game you like

    I tweaked my dns too many times, works for a moment then start getting disconnected again.

    Man fix this thing please, I pay game pass to only play fc26 ut, I cant be wasting my money like  this, and I wont switch games, this need fixed, I never experienced this kind issues until the update I mentioned above, the disconnection problem is getting out of hands, this is too much and yes I have experienced disconnection issues before but not like this, this is way, way, way too much! 

    Edit: Removed all caps and unnecessary line breaks. -CM

     

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    We'll keep watching for any issues with the servers. In the meantime, we should check the quality of your connection. I'd like you to run the Connection Quality Report and get me a screenshot of the overall score. Thanks!

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