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Angler126's avatar
Angler126
Rising Novice
10 days ago

Ea servers repeatedly disconnecting me within 2 minutes on xbox series x

Any suggestions please 

Im trying to play ultimate team and ea servers are repeatedly failing and kicking me out all evening. I cant stay connected longer then 2 minutes. Ive power cycled and checked settings on my Internet router, hard reset my series x, even tried pubg (i experienced no issue with it) i tried battlefield 6, same issue as fifa. Server disconnecting me. What the hell is going on?

2 Replies

  • jiggyjogs's avatar
    jiggyjogs
    Rising Rookie
    8 days ago

    Its happening to alot of people bro , unfortunately its pointless messaging on here they do nothing nor explain or take any accountability. I checked their trello board and twitter and their is no mention of this issue which means no immediate plan to fix it .

     

    They will keep giving you troubleshoots over and over again but none work as its a problem with their servers not our connection. 

    My honest advice is to accept its never going to work again , uninstall and play other games that arnt from ea . 

  • EA_Pulsar's avatar
    EA_Pulsar
    Icon for Community Manager rankCommunity Manager
    8 days ago

    Hey there, sorry to hear you’re experiencing connectivity issues. Here are a few additional steps you can try:

    1. Make sure you have the latest software update. 
    2. Perform a power cycle. 
    3. Quit the game and other running apps from Quick Resume (For Series X|S consoles) 
    4. Unplug any devices attached to the USB slot. 
    5. Reinstall the game. If you're using an external hard drive, consider installing it on the internal drive to see if that helps. 
    6. Troubleshoot your connection to EA games 
    7. Open you're Xbox NAT Type 
    8. Clear the MAC Address. 
      • From the Xbox dashboard, click Settings, then go to All Settings. 
      • Go to Network, then Network Settings. 
      • Click Advanced Settings, then Alternate MAC address. 
      • Select Clear, then restart your Xbox. 

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