EA SPORTS FC 26 freezes on EA Sports logo (PS5)

Hi EA, Since today, my digital copy of EA SPORTS FC 26 on PlayStation 5 freezes on the EA SPORTS FC 26 logo every time I launch the game. The game does not reach the main menu and stays stuck on th...

crashing

freezing

launching

playstation

Dro_stay_Blessed

Rising Novice

1 month ago

Yes 4 times….i have uninstalled, deleted and reinstalled. The game will fully launch after reinstalling, but when I turn my Xbox off and try to play later or the next day….the game fails to launch and gets stuck on blue/green screen

EA_Aljo
Community Manager
1 month ago
Are you installing to the original hard drive or are you using an external drive/expansion card?
- Dro_stay_Blessed
  Rising Novice
  1 month ago
  The original hard drive, I don’t have an external hard drive. I did it for the 6th time yesterday. I turned my Xbox One on this morning and it still gets stuck at the blue/green screen.
  - EA_Aljo
    Community Manager
    1 month ago
    Have you tried a factory reset of your console?