False Coin Distribution Ban - Appeals Denied in Minutes

Hello everyone,

I’m posting here because my EA SPORTS FC 26 account on PC was permanently sanctioned for alleged “Balance transfer” / “Ultimate Team Coin distribution.” After submitting several appeals, I honestly feel that my case hasn’t been reviewed properly or considered in its full context.

I’d like to explain exactly what happened, because from my perspective this looks like a false positive triggered by normal in-game market activity related to an Evolution.

Timeline of my case

On March 21, 2026, I received my first email from EA. The message stated that my online access to EA SPORTS FC would return 28 days after the date of the message, and it used fairly general language referring to cheating, farming, external tools, modified clients, and similar violations.

However, when I checked my Penalty History, I saw something different: a permanent ban starting on March 22, 2026, with the reason listed as “We observed Balance transfer in EA SPORTS FC 26.”

So from the very beginning there was already an inconsistency. One message suggested a temporary suspension with general cheating terminology, while the Penalty History showed a permanent ban specifically for balance transfer.

What may have triggered the sanction

The only activity I can think of that could have led to this sanction is the following:

A particularly strong Evolution had just been released. While looking for players who could benefit from it, I noticed that Skelly Alvero had become a very interesting EVO target. I expected demand to increase quickly, so I went into the official in-game Transfer Market on PC and bought around five or six copies of that card.

I did not use the Web App.
I did not use the Companion App.
I did not use bots.
I did not use scripts.
I did not use macros.
I did not use sniping tools.
I did not use cheats.
I did not use any external software.

All of these purchases were made directly inside the official game client.

Most importantly, I never believed I was doing anything even remotely related to coin distribution. I was simply buying a card that was already rising in value because of the Evolution. At that moment, the minimum market price I could find for Skelly Alvero was roughly 3,000 coins, and there were no meaningful listings below that level. In other words, this wasn’t an artificial overpay on my part; it was simply the actual market price at that time.

I also never used those cards to move value between accounts. I never bought or sold coins. I never transferred items between accounts. I never arranged unfair trades, and I never listed them as part of any kind of scheme. In fact, those cards simply remained in my transfer list.

My first appeal

I submitted an appeal explaining all of this in a calm and respectful way. I clarified that the activity was legitimate in-game market speculation based on an Evolution, and I asked EA to review my full transaction history in context.

Four days later, the appeal was denied. But the response contained a completely different explanation from the original sanction. The email claimed my account had been “cheating in EA SPORTS FC matches,” mentioning external tools, exploits, sending unauthorized information to EA servers, and abusing glitches or bugs.

That made no sense.

My Penalty History said “Balance transfer.”
The appeal rejection email said “cheating in matches.”

Those are clearly two different accusations.

Because of that, I submitted another appeal, this time focusing even more clearly on the issue and including supporting evidence. I explained that if EA compares a card’s transfer price with its current market value, then the market value used in my case might have been assessed incorrectly. I also attached evidence showing both the contradiction in the appeal responses and the price movement of Skelly Alvero during those dates.

Then something even more frustrating happened.

Only minutes after submitting that second appeal, I received another response. This time the explanation finally matched the original Penalty History and stated that my account had been involved in Ultimate Team Coin distribution. The message also explained that EA compares item values to the current Transfer Market value in order to detect coin buying, selling, or distribution.

Because of that clarification, I submitted a third appeal, specifically addressing that point. I explained that 3,000 coins was approximately the real minimum market price for the card at that time because demand had spiked due to the Evolution.

However, just six minutes after sending that third appeal, I received yet another short and generic email stating that a new review had been completed and that the penalty would remain in place.

Why I am posting here

This is the main reason I’m bringing the case here. I find it very difficult to believe that a meaningful human review of my market activity, the Evolution context, the card’s price behavior, my transfer history, and the evidence I submitted could realistically have been completed within only a few minutes. The sequence of responses feels automated, inconsistent, and disconnected from the specific facts of my case.

Why I believe this is a false positive

EA’s own explanation states that they compare the transfer price of an item with its market value to determine whether extra value is being transferred between accounts. That is exactly where my concern lies.

Around the dates when these purchases happened, Skelly Alvero’s market value had clearly increased because of the Evolution. The evidence I attached shows that the card was fluctuating heavily during that period, roughly between 2,000 and 4,500 coins.

If I purchased the card for around 3,000 coins when that was already the real minimum market level at the time, then this was not coin distribution. It was simply a normal Transfer Market purchase during a sudden EVO-driven price spike.

Concerns about the appeal process

My concern isn’t only the sanction itself, but also how the appeal process unfolded:

First message: temporary-style language with a general cheating/farming explanation.
Penalty History: permanent ban for balance transfer.
First appeal denial: “cheating in matches.”
Second denial: coin distribution.
Final denial: generic message sent only minutes later.

This sequence is exactly why I feel my case has not been reviewed fairly based on the actual facts.

I’m not asking for special treatment. I’m simply requesting a proper manual review by a senior Terms of Service specialist, someone who can evaluate the real Transfer Market context of these purchases and determine whether this may have been a false positive triggered by legitimate EVO-related trading activity.

If any EA staff member or Community Manager is able to escalate this case for a genuine human review, I would sincerely appreciate it.

Case number: #240705811
Game: EA SPORTS FC 26
Platform: PC

Thank you for taking the time to read this.