FC 26 Companion App Login Unavailable – Since Launch

I am unable to log in to both the Companion Web App and the mobile app for EA Sports FC 26.

Error message:
“Login Unavailable – We’re currently having trouble with login services.”

Important details:

• The issue has been happening since the launch of FC 26
• I have been contacting EA support for over a week with no solution
• I can access Ultimate Team normally in-game on PC
• The problem only affects the Companion App login (web and mobile)

Troubleshooting has already been completed multiple times:

• Cleared cache and cookies
• Tried different browsers and incognito mode
• Reinstalled the mobile app
• Used different devices and networks (Wi-Fi and mobile data)
• Waited for the session timeout and performed a proper logout
• Reset password and removed trusted devices

None of these steps resolved the issue.

EA support confirmed:

• No restrictions or bans on my account
• The issue was reported as a bug

Since this only affects Companion App access, this appears to be an account-specific backend issue (possibly a stuck session or sync problem).

Could an EA staff member please check my account status and escalate this to the relevant team?

Thank you.