FC 26 UT inaccessible on PC for 2 days — Kaliningrad, VPN fails
I have been unable to access EA SPORTS FC 26 Ultimate Team on PC for approximately two days.
On tuesday I played almost all day (came recently from a business trip, so wanted to finish champions), then suddenly 1 match to finish, it didnt connect.
Before Ultimate Team stopped working completely, I was already experiencing several connection problems:
“Connection to opponent lost” after matchmaking and before the match started.
A black screen when entering a Champions match. (1 time). The game remained stuck on the black screen, forcing me to close it.
I then received a DNF/quit penalty in Champions even though the match never loaded correctly.
After that, played a lot of matches, then FC 26 eventually stopped connecting to Ultimate Team completely.
My details:
Platform: PC
Launcher: Epic Games / EA App
Location: Kaliningrad, Russia
Internet provider: TIS-Dialog
Connection: WIFI X internet
Issue duration: Approximately two days
I have already tried:
Restarting the PC.
Restarting the router.
Fully closing and restarting EA App, Epic Games and FC 26.
Ending all EA-related processes through Task Manager.
Flushing DNS and resetting the Windows network configuration.
Testing without a VPN.
Testing with different VPN servers and locations.
Testing with split tunneling disabled.
Verifying that my normal internet connection works correctly.
The issue happens both with and without a VPN on PC.
Today, the EA FC Companion App on my iPhone worked while I was at home using a VPN, which confirms that my EA account and Ultimate Team club still exist and can be accessed. However, the PC version still cannot connect.
At one point, the Web App also displayed the message that I was connected on another device, even though FC 26, EA App and the other devices were closed. This appeared to be a stuck or “ghost” Ultimate Team session caused by the failed connection attempts.
There are also several Steam discussions from players in Russia and other regions reporting very similar issues after the recent update. Some users can enter with a VPN but cannot find matches, while others cannot connect even with a VPN.
Please investigate this as a regional routing issue, FC 26 server issue, or a problem introduced by the latest update. I have already lost access for two days and received an unfair Champions penalty because of the black-screen bug.
I can provide screenshots, video evidence and any diagnostic information required.
- EA ID: xKhaozs
Exact errors received: “Connecting to Ultimate Team is not possible at the moment,” and the Web App message stating that the account is connected on another device.
Last successful PC access: 14/7/26 around 23:00 (Kaliningrad time)
Most recent failed attempt: 16/7/26 around 5:30 (Kaliningrad time)
