Forum Discussion

Seasoned Newcomer

1 month ago

FC26 Crashing On Launch

For the past month and a half, 90% of the time when I attempt to launch FC 26 I will get the mini window that "Launching EA Anti-Cheat" and then I will be sent back to the EA window. Other times it will open the game, and the second I click on the screen it will crash. The other 10% of the time the game will launch and run fine but it may take more than 10 attempts for the game to fully launch, or sometimes it wont launch at all. I have a decently high end gaming computer with a Ryzen 7 5800x, 3080 ti, and 32 GB of RAM and this was never an issue prior to the first time it happened. As of recently there have been multiple occurrences where I've attempted to play with a friend and the game would simply refuse to launch. I pre-ordered this game within the ultimate edition and have recently not been able to play one of my favorite games. Please help me find a solution for this extremely persistent and annoying issue I am facing.

connectivity

crashing

launching

13 Replies

EA_Aljo
Community Manager
8 days ago
Thank you. Try reinstalling/repairing EA Anticheat. You can find instructions for that here. Make sure you run the EA App as an Administrator when launching it after reinstalling/repairing EA Anticheat.

Also, if you have any overlays active, disable them. Discord, GeForce Experience, Steam, etc.
SudaneseGoat69
Seasoned Newcomer
6 days ago
This has been done and I have no active overlays, if there is anything else I can do please let me know
EA_Aljo
Community Manager
6 days ago
Here are some additional suggestions.

Again, make sure ALL overlays are disabled.

Windows Error Reporting shows FC26.exe has a memory leak. Make a copy and delete the existing settings folder. The default location is C:\Users[Username]\AppData\Local\EA SPORTS FC 26 (*AppData is usually a hidden folder, so it can be made visible from the View dropdown.) Launch the game again to recreate this folder.

The ASUS Armoury Crate Crate is crashing. Completely exit out of Armoury Crate. If that doesn't help, uninstall this program or at least disable the background services/tasks.

You have 3 monitors. Try running a single monitor. Set the refresh to 120 or 144. If that doesn't help, try 60 just as a test. Disable G-Sync/VRR if being used. This also is just as a test.