I’m having a serious issue with EA SPORTS FC 26 on my PC. The game starts normally, and all the initial notifications/screens appear, but when it reaches the actual game screen, it stays completely black for around 6–7 seconds and then crashes and closes by itself.I’ve already tried pretty much everything I could find to fix it. I updated Windows, repaired Windows, reinstalled Steam and the EA app, completely reinstalled FC 26 three times, verified the game files, reinstalled DirectX, updated my GPU drivers, and tried several other troubleshooting methods. Unfortunately, nothing has worked, and the exact same crash keeps happening. What’s frustrating is that the game doesn’t even give me a proper error message. It just shows a black screen for a few seconds and then closes.

Lot of errors there related to your Windows account vertifex29 Can you try making a new Windows Admin account and launching the game there to see what happens. Darko

I’m having a serious issue with EA SPORTS FC 26 on my PC. The game starts normally and all the initial notifications/screens appear, but when it reaches the actual game screen, it stays completely black for around 6–7 seconds and then crashes and closes by itself.I’ve already tried pretty much everything I could find to fix it. I updated Windows, repaired Windows, reinstalled Steam and the EA app, completely reinstalled FC 26 three times, verified the game files, reinstalled DirectX, updated my GPU drivers, and tried several other troubleshooting methods. Unfortunately, nothing has worked and the exact same crash keeps happening.What’s frustrating is that the game doesn’t even give me a proper error message. It just shows a black screen for a few seconds and then closes.

Hey vertifex29, Are you reaching the screen to load up the Personal Settings file at the start of the game? If the crash happens after you load it, please delete it instead and continue. You won't lose your UT progress doing this, but you will lose your Skill Game progress and your custom controller layout. If the crashes persist, are you playing on Steam and using Mods by any chance? If you are, please remove them. Let me know how it goes.

Sorry to hear that vertifex29 Let's start by grabbing a DxDiag so that we can take a look at your system for any issues The more info we have, the better we can help. Darko

No, I don't get the Personal Settings screen at all. The game just gets stuck on a black screen, and then it crashes. I'm not using any mods either.Could you please let me know what else I can try to fix this issue?

FC26 keeps crashing after a black screen on my pc

11 Replies

Dimitrizn
Seasoned Newcomer
7 days ago
vertifex29 vertifex29 vertifex29 SEE MY COMMENT
Dimitrizn
Seasoned Newcomer
7 days ago
hey buddy, after weeks of trying to oppen the ea fc26, I FOUND A SOLUTION, the problem is in the local ea fc26 data of your computer, my friend have the ea fc26 and he passed me him archives and the ea fc have oppened, go in your files and search:
(C:\Users\user\AppData\Local\EA SPORTS FC 26), exclude all the files and download the files in this link and put in the past you have excluded:
https://drive.google.com/drive/folders/1_KmAeN8hCnRnh9E2Q5kycj7IkaFwBdiF
Dimitrizn
Seasoned Newcomer
28 days ago
I'm having the exact same issue with EA FC 26. When I try to launch the game, a black window pops up, stays open for a little while, and then just closes on its own. It's literally the exact same problem you're having. If anyone knows how to fix this, please help us out.
The weird thing is, the game was running perfectly fine just two weeks ago. I played it on Saturday with no issues at all, but when I tried launching it again the very next day (Sunday), this suddenly started happening out of nowhere, I added the video and the DxDiag

DxDiag.txt88 KB
17-15-34.mp412.1 MB
vertifex29
Seasoned Novice
2 months ago
I also tried launching FC 26 from a new windows Administrator account, but unfortunately, the issue still persists. I am attaching the new DxDiag file from the new Windows account as well.
DxDiag2.txt102 KB
EA_Claus
Community Manager
2 months ago
I'm moving your replies to this other thread, where you already reported this situation.

Thank you for your help in keeping the boards tidy.
EA_Darko
Community Manager
2 months ago
Lot of errors there related to your Windows account vertifex29

Can you try making a new Windows Admin account and launching the game there to see what happens.

Darko
vertifex29
Seasoned Novice
2 months ago
Here is the DxDiag
DxDiag.txt102 KB
vertifex29
Seasoned Novice
2 months ago
No, I don't get the Personal Settings screen at all. The game just gets stuck on a black screen, and then it crashes. I'm not using any mods either.
Could you please let me know what else I can try to fix this issue?
Video Project (1).mp450.2 MB
EA_Darko
Community Manager
2 months ago
Sorry to hear that vertifex29

Let's start by grabbing a DxDiag so that we can take a look at your system for any issues

The more info we have, the better we can help.

Darko
EA_Claus
Community Manager
2 months ago
Hey vertifex29,

Are you reaching the screen to load up the Personal Settings file at the start of the game?

If the crash happens after you load it, please delete it instead and continue.

You won't lose your UT progress doing this, but you will lose your Skill Game progress and your custom controller layout.

If the crashes persist, are you playing on Steam and using Mods by any chance? If you are, please remove them.

Let me know how it goes.