Please also provide a timestamp of the last time this occurred. Make sure to note your time zone. Thanks!
If you are referring to when I was purchasing FC points it was 21st of May 20:47 UTC +2 (GMT+2) Central European zone...
But my event log still says that anti-cheat crashes the game
Community ManagerIf you are referring to when I was purchasing FC points it was 21st of May 20:47 UTC +2 (GMT+2) Central European zone...
No. I was referring to the time the crash was happening. If you're missing points, that would be a different issue you'd need to contact an advisor to get assistance with.
No no, I got the points but I got the firewall pop up to allow the programme trough it while buying them. IDK exactly when was the first time that it started crashing, it was about an hour maybe a bit more after that. around 22:00 UTC+2. But I am certain it's anti cheats newest version now. We all getting the javelin anti cheat crash in event viewer. Cause every time when I reinstall anti cheat manually, when i go and start the game it updates itself first, I didn't pay attention when starting the game last night before the first crash happened, but I am quite sure it updated itself. While before that the game was working with the old version of anti cheat. Is there a way to prevent it from updating itself when starting the game, and I try to use the previous Javelin version to see if the game starts with it?
Community ManagerI don't know of a way to avoid AntiCheat updating, unfortunately. We're currently investigating this issue. I'll let you know when I have an update. I'm heading out for the weekend though and won't be back until Tuesday. Hopefully, this will be addressed in the meantime.
😥 Ok. Thanks for your help. Have a nice weekend
