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brandichhh's avatar
brandichhh
Seasoned Newcomer
6 hours ago

Got kicked out after any game I play!

I played maybe 50 games of Thunderstruck Cup, and today i can't finish any game. 

Example: My opponent RQ - i got kicked out of Ultimate Team, came back in and got DNF Screen

My opponent RQ in Rivals - i got kicked out of Ultimate Team, came back in and got DNF Screen.

Same for Squad Battles- after reffere final whistle, game just kicked me out of Ultimate team with this : 
"The EA Servers are unable to process your request at the current moment. Please try again later."

7 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    6 hours ago

    Hi there. This happens when you've hit the security limits for playing too many matches over a short period time. Try waiting 24 hours and playing more full games during that time.

  • I have the same problem. Is there any way to fix it instead of just waiting to see if it works tomorrow?

  • adulador91990's avatar
    adulador91990
    Seasoned Newcomer
    3 hours ago

    This doesnt make any sense, if the matches ends ever 2 goles you score thats a very big issue in the game. At least you should prevent players from play more games in that cup if you know thwt user csn be block after certain numbers of matches..

  • Could someone from EA please provide a clear and comprehensive response to the issues being reported, along with concrete steps to address them? I am submitting a formal complaint, as there was no prior communication regarding any maximum match limits. As a result, it is currently impossible to complete certain objectives. This situation is unacceptable for players who have paid for the game and have been unable to use it properly for a significant part of the day. Please address this issue promptly and consider appropriate compensation for the affected players.  

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    35 minutes ago

    Unfortunately, not. You'll just have to wait for time to pass. When you can play again, slow down. Try not to play so many games in such a short amount of time.

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