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Ftbalcesco777's avatar
Ftbalcesco777
New Novice
3 months ago

Hacked EA Account.

I’ve been hacked on EA for 2-3 years with little to no help. There’s a Russian email on the EA account now and I don’t have access to my old phone number for verification. Anyway I can unlink it or helpful suggestions?

3 Replies

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    3 months ago

    Hi Ftbalcesco777​,

    I'm so sorry to hear about your account! While we aren't able to help with compromised accounts here on the forums, the live support team can help you re-secure your account. This guide will share more information. Follow these steps to resecure your account. 

     

    If you can’t log in after trying those steps, gather this information and click on the 'contact us' button at the end of the article.

    - EA_Lanna

  • Ftbalcesco777's avatar
    Ftbalcesco777
    New Novice
    3 months ago

    I’ve sat there and waited and waited and waited for support. But the time always goes up, always says 99+ in line, always leads to nowhere with no help. Is there another way rather than just having to endlessly wait?

  • Ftbalcesco777's avatar
    Ftbalcesco777
    New Novice
    3 months ago

    I’ve tried 2 times and no help. I’ve given all the information they need and they can’t help and keep saying retry and retry. I’m just trying to play a game I paid for 

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