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RTG_q9xa's avatar
RTG_q9xa
Seasoned Newcomer
2 days ago

I keep getting kicked after halftime

Bro whenever I play games it always kicks me out after half time I tried restarting my router and ps but nothing seems to be working can anyone pls tell my why and how to fix it I need to play my cha...
connectivity
crashing
login issue
progress issue
EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
2 days ago

Hi there. We should take a look at your connection to see if there's anything that might be causing this. First, I'd like you to run the Connection Quality Report and get me a screenshot of the overall score. Thanks!

q9xa1234's avatar
q9xa1234
Rising Newcomer
2 days ago

Here

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Thank you. It's possible this is happening due to being on a wireless connection. Can you switch to a wire or is your router too far away?

    • q9xa1234's avatar
      q9xa1234
      Rising Newcomer
      2 days ago

      My router is close to me but I had no issues before 2 days ago it only started happening recently 

      • EA_Aljo's avatar
        EA_Aljo
        Icon for Community Manager rankCommunity Manager
        2 days ago

        Since your router is so close, can you use a wire? If not, try power cycling your modem/router by unplugging it for 2 minutes. Also, hard restart your console or restart your PC and try again. There also are some other connection troubleshooting suggestions here.

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