Is anyone else having connection issues with ultimate team?

If they can't verify you own the account, they won't be able to make any changes to it. Unfortunately, we can't help with account related issues over the forums. Only an advisor can do that once you have passed account ownership verification.

This was advised by an agent there. Still zero help has been offered. I am no further after a week. It’s absolutely pathetic. 

Edit: Removed swearing. Per the EA Forums rules, make sure your messages do not contain profanity. -CM