Major ping increase for Romanian players using DIGI – nationwide issue

Hello,

I’m posting this because there seems to be a widespread connection issue affecting players in Romania, especially those using DIGI as their internet provider.

For approximately one week, the ping we normally get in EA FC 26 has increased significantly. Before this issue, I consistently had around 28–34 ms in-game. Now, my ping has increased to around 50 ms, despite my internet connection and setup remaining the same.

The only players that i play with are from Germany , while in the past , most of them were from Poland ( the country that the nearest server was). I have tried to use my hotspot from my phone to see with what players i connect to. The ping didn’t dropped , as you expect , but now the players in my lobby are only from turkey. So i guess its a routing problem from DIGI , or from Ea, that don’t let us conect to the balkan server . My question is , why we can’t connect to the old server in Poland that we used to connect to and we had a stable 30 ping connection ?

What makes this particularly concerning is that this does not appear to be an individual issue. All Romanian players using DIGI are reporting the same increase in ping. This makes it look like a national or routing-related issue affecting the connection between DIGI and EA’s servers, rather than an issue with individual users.

I have already tried the troubleshooting steps recommended by EA and by my internet provider, but nothing has changed. I also contacted DIGI directly, and they confirmed that, as far as they are concerned, there have been no changes on their side that would explain this issue.

Interestingly, based on what Romanian players are reporting, customers using another Romanian ISP, Orange, do not appear to be experiencing the same problem. Some Orange users are reportedly still getting around 20 ms, while DIGI users are seeing significantly higher latency.

This is especially frustrating because the issue appeared suddenly and has remained for approximately a week, with no changes to our local setups.

As you can see , there are a lot of posts in the last few days about this issue. Could EA please  investigate whether there is currently a routing/peering issue affecting connections from DIGI Romania to EA FC 26 servers? Or at least tell us if this problem will be resolved for the start of Ea Fc 27?