Not able to play any online matches till date- PC

I am unable to play any online matches. Everytime i start a seasons match or fut online match, I cant move my players, Player switch doesnt work. players dont move after pressing any direction, passes happen after 30 sec delay by the time opponents score and go and my opponent is able to play properly. Offline matches like squad battles are working well. I see sometimes unstable connection on the top. On EA help portal, my connection score is showing fine and all my other games are working perfectly online and dowload speed is also high