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sagarrawat004's avatar
sagarrawat004
Rising Traveler
3 months ago
Solved

Not able to stay connected to EA servers - Jio Fiber

Hi All, I am a FC26 user and I have using the game for a month now. Since last 2-3 days, I don't know why but my internet is not able to stay connected with EA servers despite having stable connect...
connectivity
crashing
lag
playstation
  • EA_Aljo's avatar
    EA_Aljo
    3 months ago

    Hello, everyone. We have investigated this and are not finding any issues on our end. Please contact your ISP for assistance. Thank you.

Utkarshdev's avatar
Utkarshdev
Seasoned Rookie
3 months ago

EA_Aljo​ Thank you for starting an investigation for this, hope it is resolved soon as it has been 5 days since this issue started. Btw This is my connection report, all metrics are green so I think there shouldn't be any issue? What could be the reason for ultimate team still disconnecting? 

EA_Aljo's avatar
EA_Aljo
Icon for Community Manager rankCommunity Manager
3 months ago

We will have to wait until we learn more from our investigation. However, I can tell your connection is going to disconnect/lag. While 88 says good, anything less than 99 indicates there's an issue with your connection.

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