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Abcde5643's avatar
Abcde5643
Seasoned Newcomer
2 months ago

PS5 – Unable to connect to EA servers (FC 26) – only in CLUBS

Hello,

I am experiencing a persistent connection issue on EA SPORTS FC 26 on PS5, but ONLY when trying to access Clubs.

Error message:
“Unable to connect to EA servers / Não foi possível se conectar aos servidores da EA”

Important detail:
The issue ONLY affects Clubs mode.
I can access and play other online modes normally, including:
- Ultimate Team
- Other online game modes

Current situation:
- PSN works normally
- PS Plus is active
- NAT Type 2
- Internet works normally on all devices
- Ultimate Team loads without issues
- Clubs fails every time with the EA servers error

What I already tested:
- Different networks (home Wi-Fi, Ethernet cable, mobile hotspot, neighbor’s network)
- Restarted modem/router multiple times
- Changed DNS (Google 8.8.8.8 / 8.8.4.4 and Cloudflare 1.1.1.1)
- Cleared PS5 cache
- Rebuilt database via Safe Mode
- Logged out and logged back into PSN
- Unlinked and relinked EA account (this fixed the issue once temporarily)
- Logged out of all trusted devices on EA account
- Tested with other PSN users
- Tested wired and wireless connections

Important observation:
Because Ultimate Team and other online modes work, and because the issue persists across multiple different networks, this does not appear to be an ISP or local network problem.

Request:
I kindly ask for this issue to be escalated to the game team, as it seems to be

7 Replies

  • Biq_luis's avatar
    Biq_luis
    Rising Newcomer
    2 months ago

    Hey, I’m having this exact issue now. Were you able to find a fix? 

  • I also am having this exact issue. I can play FUT fine but i cannot get into Clubs

  • Having same issue, its been 3 days since i could get into clubs, need a solution ASAP

  • Ben240813's avatar
    Ben240813
    Rising Newcomer
    1 month ago

    I'm having the same issue.  Did you find a solution to this problem?  Impossible to contact support.  Very fustrating.

  • AceZoovy33's avatar
    AceZoovy33
    Seasoned Newcomer
    1 month ago

    I fixed mine by doing these steps-> go in your EA account from a browser ( pc or phone) unlink your playstation account then relaunch fc 26 log back in it will ask u some steps to do in the game once you complete them u can play clubs or any other mode without having this issue 

    lmk if it works 

  • AceZoovy33's avatar
    AceZoovy33
    Seasoned Newcomer
    1 month ago

    Guys I believe I have found a solution. I logged into EA sports website and unlinked my EA account from my PlayStation account. Loaded into EA FC 26 with my EA account now unliked. I clicked on Clubs game mode where it then asked me to link my account again. I used the QR code provided on the game to re-link my EA account and PlayStation account through my phone. And then once that process was done, it loaded me into clubs. Ive went in and out the game mode, closed my game and opened it again, been able to go into clubs perfectly fine every time ( follow these steps!! Hope it helps:)

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