PS5 Pro: Routing Failure, 40-75ms Ping vs 8ms Local Latency

Hello,

I am writing to report a severe and persistent network issue that is preventing competitive play in EA SPORTS FC 26 on my PlayStation 5 Pro. I am hoping a member of the Technical or Community Management team can flag this for investigation, as the problem appears to be a flaw in the server routing system, not my local connection.

The Technical Contradiction

I am experiencing high in-game latency that directly contradicts my superior network performance.

My Location: Bay Area, California (Right next to major US West server hubs)
Local Latency (Speed Test): Consistently 8ms (single-digit ping), hardwired via Ethernet
In-Game Latency (EA FC 26): Consistently between 40ms and 75ms in online matches

This ≈50ms increase in latency is causing severe input delay, sluggish player movement, and is undermining the integrity of competitive play.

Troubleshooting Completed

I have exhausted all standard troubleshooting measures, confirming the issue is external to my home network:

Wired Connection: PS5 Pro is connected via Ethernet cable
Modem/Router Reset: Full power cycle performed multiple times
Local Proximity: My proximity to the US West server infrastructure should guarantee sub-20ms ping

The Conclusion (Routing Failure)

The data suggests that EA's matchmaking system is incorrectly routing my connection to a geographically distant or heavily congested server (e.g., Texas or a remote US East location), rather than the optimal West US server.

I am requesting the Community/Technical Team to flag this issue for an internal investigation into the server routing logic for players connecting from the California Bay Area.

My PSN ID: amnesty457

Thank you for your time and assistance in escalating this critical performance issue.