Forum Discussion
Ive been having a problem now for a few weeks where the game just freezes, whether im building a squad, doing an SBC, scrolling through players for an evo. After a certain point the little green triangle loading symbol appears and stays there for a minute or so before kicking me off the game.
The green loading symbol thing also appears in games and I know at that point its going to kick off me off and i get a DNF, its killed me in champs a few times. I live in the UK and im with Sky, ive spoke to them and they said its an EA issue. is anyone else getting this constant menu freezing/ buffering causing them to restart their game X amount of times. Extremely frustrating
- EA_Darko27 days ago
Community Manager
Hey Dobadinhio1 what platform are you playing on?
Have not seen issues like this and while there can be a slight delay with menus when making changes, nothing like what you describe.
Do you have issues with any other aspect of the game?
No harm in taking a minute to go through the connection troubleshooting steps here
Darko
- 4a6779d203e15cdc25 days agoRising Novice
Darko this is a complete lie. It’s been happening for months and there’s over 10 threads posting about a similar issue all with hundreds of comments with people saying they have the same issue. Just type on google “fc 26 sky internet” and you’ll see how many people have this problem.
- draw_4_the_mash21 days agoSeasoned Newcomer
Could you help me please I'm also experiencing the same issues as the above account dobadinhio - I've spent hundreds of £s and my son won't play it anymore it's got so bad in an hour gaming session it freezes when swapping players id say atleast 10 times in an hour and that's not fun for anybody.
- Dobadinhio127 days agoRising Rookie
Hi,
Im on PS5. Ive tried deleting save files on the game, ive tried clearing my cache and rebuilding the database. Ive contacted my broadband provider and theyve said to contact EA but ive got a feeling i'll be going back and forwards between the two.
Basically every thing to try and resolve the issue ive tried. I have no issues with any other part of the game, career mode is absoloutely fine and I play a lot of pro clubs which ive never had issues with. It only seems to be UT but in specific the menus
- EA_Darko26 days ago
Community Manager
So can you grab a video of the issue Dobadinhio1?
Hard to know if network or game related and the more info we have the better.
Darko
- Dobadinhio126 days agoRising Rookie
Yes, when it next happens I will record it. I do have 2 vidoes. One where it says "leaving ultimate team" which takes quite a while and then another that says "hospitality settings synchronising" in which I have to restart the game and then it loads straight away. When it happens in the menus of UT specifically i will attach all the vidoes to this thread
- RogLaBelle27 days agoNew Scout
Are you on Sky broadband?
- Dobadinhio126 days agoRising Rookie
Yes i am
- flamsys24 days agoSeasoned Newcomer
YES! I’ll be doing anything and my game will freeze for like 5+ minutes or FOREVR! It’s completely stupid. I don’t experience any freezing in the game but it happens every 5 mins I’m in the menus..
- draw_4_the_mash21 days agoSeasoned Newcomer
Exactly the same for me mate. I'm also with sky and it's been going on for just over a month now... My 10 year old has given up and the grinding we have both done to get a 95 rated team at this stage is a joke... The R9 grind was painful enough 😂
- Berkut8318 days agoSeasoned Newcomer
Yes, exact issues as you... in USA... this is horrible.
Just wanted to add, I'm on PS5
Florida.. Breezeline (Atlantic Broadband)