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takahuhdinmessi's avatar
takahuhdinmessi
Seasoned Newcomer
30 days ago

stuck with a black screen, matches wont load

Today I started to have this bug that when i try to enter a game (rivals, squad battles etc), the game wont load and im stuck on a black screen that wont go away. Restarting fc didnt solve it either.

20 Replies

  • Yes, and in Rivals, Cups...aswell. Sometimes a game is loading but mostly after i choose my Shirts and the game starts leading...its all black.
    Sometimes it lead after 1 min but right now im in Blackscreen for 10min.
    I reinstalled the game, but have the same problems.

    I got so many Coin-multiplier punishments now :(

  • Additional when i can play. I have hard inputdelay since 2 patches. I read that many people on PC have a lot of problems this year. I had to limit my FPS with my GPU programm because its not working with ingame settings. 

    And my good GPU has ingame always 95+% utilization. Same problems last years. Maybe its time to make the game new and not to recycle. I mean their are same problems over years plus new.

    We can alway not see the opponent formation correctly xD

  • Played 2 Weekend League games witout problems midday.

    Now i want to play my next game and its black + free lose.
    Pls help

  • It is so frustrating, I have experienced the same issue for weeks, I lost countless rivals and champs point because of this. I have to alt+f4 3-4 times to be able to start a match. I tried everything, repaired game files, restarted pc changed players, settings etc. nothing works

  • 1st lose of the day in SquadBattle by Blackscreen + Warning.  I wont know in what kind of matchs I come with that statistic haha. Just want to test  xD

    And i have 8 WL games to go hahaha. For the next 7wins and 0 Redpicks with 2+BS

    Have a nice day guys, thats a shame!!!

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Hi there. Thanks for reaching out. Please get me a DxDiag report. Instructions for that can be found here. I'll go over this and make some suggestions. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    15 days ago

    Hi there. Thanks for reaching out. Please get me a DxDiag report. Instructions for that can be found here. I'll go over this and make some suggestions. 

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    13 days ago

    Thank you. Here are some suggestions:

    1. It looks like you are using extra monitors. Please disconnect them and use only one
    2. Disable overlays for the EA App, Discord, and AMD Adrenalin
    3. Force Borderless Windowed. Set Display Mode = Borderless Windowed
    4. Roll back your AMD driver. It's very new. Install a stable, WHQL version from within the last 1 - 3 months. Use DDU to perform a clean uninstall.
    5. Disable Harder Accelerated GPU Scheduling. This is done at Settings > System > Display > Graphics > Default graphics settings. Turn off Hardware-accelerated GPU scheduling and reboot.
    6. You have USBXHCI kernel crashes. Try unplugging any unnecessary USB devices. Use either only one controller or keyboard & mouse. Remove the Razer software devices temporarily and Synapse overlays/macros


    Try these and let me know what happens.

  • Same problem. Not every restart but often. It can not be that i sould downgrade my pc performance for the game.

    I have to test im Moments if i got cant load. If i dont and i get a black screen, i get warnings.

    Its btw a problem of many PC player atm.

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