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Davidel777's avatar
Davidel777
Newcomer
1 hour ago

SWAP ITEMS SUBMITTED IN SBC

Hello! I was doing some premium league upgrade SBCs and accidentally sent 2 of the Pro League swaps ítems into the SBC itself.

It happened today morning and nobody seems to be able to help. The refund on the players that I entered on the sbc can be done because EA 2 weeks ago returned all the players sent into an ICON PP because the title was including some icons that weren’t available on the PP. 

I’ve been playing for 10 years and this is the first time something like this happened to me.

I don’t want any additional items only my swap items back or add back the challenges to complete the again.

Please help me I don’t know what do to and I need those tokens for R9, otherwise I am not going to continue playing the game because all the fun is gone now.

2 Replies

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    1 hour ago

    Hi there. I'm very sorry to say, we can't help with items that are accidentally submitted into SBCs. That would only happen if it was an issue on our end. Unfortunately, that's not the case with accidental submissions.

  • Davidel777's avatar
    Davidel777
    Newcomer
    53 minutes ago

    What can I do to get my 2 tokens back? I am just suggesting something. I need them for R9 I don’t care how you put them back in my account bro, please help me I don’t know what to do now.

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