Unable to connect to UT
Hello, I’ve run into an issue logging into Ultimate Team on PC (Steam) that started immediately after the new season launched on July 9.
1)The game launches normally, but there is a delay when accessing the mode selection menu: the system does not respond to any button inputs for 20–25 seconds.
2)The EA App is working correctly; the friends list loads, and logging into the EA account proceeds without issues.
3) After entering UT or any other online mode, the game remains unresponsive for 20–25 seconds, followed by a lengthy connection process that ends with the same message: "Unable to connect to UT at this time."
I also checked the EA Web App. In most cases, a message appears upon login stating: "You cannot use the Web App because Ultimate Team is already being used on another device." I was able to log in to the Web App last night, but the in-game error persists.
Restarting the PC, clearing the EA service cache, switching internet connections, and verifying the integrity of the game files did not resolve the issue. Thank you in advance for your help.
