ut glitch (promote this thread pls)

hello there, three days in a row now i had the same glitch: arsenal v arsenal. what i mean by that: whenever I'm loading up in the division rivals match, the screen shows that arsenal plays v arsenal and i can see TWO ARSENAL TEAMS COMING ONTO THE PITCH, and after that it's just freezes and then "connection with your opponent is lost". the same thing would happen if i try to skip the screen. i couldn't play my champs because of this, please help, i had already around 180 hours in the game before the glitch, now it stays the same amount!

PROMITE THIS SO EA CAN SEE THIS