Forum Discussion

barisdmrl58's avatar
barisdmrl58
Seasoned Newcomer
2 days ago

Champion Connection problem

Every time I enter Champion matches, I get the error I shared in the photo when the match is starting and kicks me out of the match. I've experienced this 5 times. I want support for the solution of the problem.

5 Replies

  • Gantharax7's avatar
    Gantharax7
    Seasoned Novice
    2 days ago

    I have managed to resolve this issue. It was caused by one evo player. Here is what I did. I tried getting into with each player from my team along with silver players from my club. As an example, I would have 10 silvers and one of my starting 11 players. By doing this (entering games) about five or six times, I identified the problem was with one of my players, which I had recently evoed (Dejong in my case).

    With the other players, the game let me continue after kickoff but with De Jong again gave me the same error. I noticed it was an evil error. If you are interested the error was - I had given the fifth playstyle plus, but it was not really visible on screen (only 4 playstyle plus was visible)

    Reset that evo fully or remove the previous evo and re evo if required. Then everything should work normally.

    I don't know why this throws an error only in certain modes and does not throw an error in other modes, but these steps resolved my issue.

  • barisdmrl58's avatar
    barisdmrl58
    Seasoned Newcomer
    2 days ago

    The problem only happens in the champions event, I don't have such a problem in other live events

  • I have the same problem and I’ve now wasted my champions qualifying points, however it lets me play live events does it let you?

  • EA_QueenBee's avatar
    EA_QueenBee
    Icon for Community Manager rankCommunity Manager
    2 days ago

    Hey barisdmrl58​,

    Unfortunately it looks like the picture you were trying to share didn't attach itself correctly. I have a few questions about your issueif that's ok:

    1. How long have you had this issue?
    2. Does it happen in other game modes too?
    3. What platform do you play on?
    4. If you have the screenshot of the error, could you try sending it again?

    I also have some connection troubleshooting steps that you can try in the meantime. Hopefully they'll help to solve your issue.