FC points purchased via steam - Never delivered

And ive already contacted steam they told me to contact you as u see in the attached image

Same exact issue here.

contacted EA live chat 3 times and sadly was told the same thing over and over again.

The payment never arrived to EA but left my steam account, EA say that they can’t help and to raise a ticket to steam. I have one opened yet no reply from Steam in over 24H

It’s actually sad how little support we get offered, they just take our payment and run without helping or providing support. Truly embarrassing as a company..

Ive had a reply from steam but they told me to contact ea again. so im waiting for steam to reply again since ea sent me back to steam. Its just a **bleep** joke. its all just a loop atp 

if i cant get a refund or my points i lose £80

I’ve reached out to EA 4 times.

They all say the same crap, they can’t help and they are blaming Steam.

Steam blames EA, it’s a loop.

The customers are the ones affected, even if this is a Steam error, in my case, is 1050FC Points.

This could easy me given by EA since I’ve shown more than enough proof that I’ve payed for the points.

Ridiculous company, 0 care for their player base.

same here ...

its genuinely a joke, its been 4 days already since i bought my points and still havent helped at all